Coping with Difficult People Workbook
- Help participants effectively cope with the difficult people in their lives
Learn a specific model that participants can use to build positive relationships with difficult people
Written to be used with both groups and individuals
Includes reproducible activities to guide participants through self-exploration
Each chapter includes notes for the facilitator
The Coping with Change Workbook: Facilitator Reproducible Guided Self-Exploration Activities. Difficult people are those who frustrate us to no end. We encounter difficult people at home, in the workplace, school, grocery market, anywhere. Often how much they affect us depends on our self-esteem, ability to recognize hot buttons and effectiveness of communication skills. This workbook contains assessments and guided self-exploration activities that can be used by practitioners with a variety of populations to help participants cope more effectively with the difficult people in their lives. This book teaches a specific model that participants can use to build positive relationships with difficult people.
Each chapter of this workbook begins with an annotated Table of Contents with notes and examples for the facilitator. Each chapter contains two primary elements:
1) A set of assessments to help participants gather information about themselves in a focused situation
2) A set of guided self-exploration activities to help participants process information and learn effective ways of coping with the difficult people they encounter.
Activities are divided into four chapters to help you identify and select assessments easily and quickly:
Chapter 1: Types of Difficult People
This chapter helps participants identify and learn about the various types of difficult people they may encounter.
Chapter 2: Communicating with Difficult People
This chapter helps participants learn their strengths in communicating, and learn more effective ways of communicating with difficult people in their lives.
Chapter 3: Coping Skills
This chapter helps participants explore how well they are coping with difficult people, and learn some alternative techniques for ways to cope.
Chapter 4: Assertive Confrontation Style
This chapter helps participants explore their style in confronting difficult people, and learn effective confrontational tools and techniques.
All of the guided activities are fully reproducible for use with your clients/participants.