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You Can't Fire the Customer*Customer Service has become a major element in the strategic plans of all successful companies today. Companies expect...

Guide parents through cognitive behavioral techniques used break bad habits Empower children to set themselves free of their habits Features livel...

Help users identify their ability to manage stress Discuss strategies for coping with stress, healthy lifestyle, stress levels, resiliency, and ti...

Discuss effective communication, conflict resolution, interpersonal styles, and more Includes self-assessments after each section, personal insigh...

Help participants develop healthy relationships and preventing domestic violence  Sections: Evaluating Your Relationship, Understanding Abuse, Exp...

Help children learn how to regain control  Includes activity suggestions  Ages: 4-8  Ricky Rabbit has lost his self-control and his ability to ho...

Help anyone who has experienced lossDiscuss healing grief, promoting resiliency, and help alleviate and resolve the pain of loss Sections: For Chi...

Help participants explore personal and partner behaviors Improve harmony with a relationship partner Sections: Partner communication skills, Perso...

Teach children about optimistic thinking  Includes activity suggestions and a plush hyena Ages: 4-8 After a string of difficult events, Hillary l...

Teach students how anger and aggression can impact their lives Guide students towards constructive changes Includes self-assessments, exercises, a...

Teach teens how to interact with the environment, handle stresses that occur, and bounce back from these stressful events Combines reflective asse...

 Teach children to empathize with peers who have speech disorders Help children with speech disorders or similar conditions feel safe and accepted...

Teach children to appreciate and accept diversity Help children feel comfortable and freely interact with others who are unlike themselves Kid-fri...

Help children learn to deal with anxiety in helpful and appropriate ways Detailed pictures help children observe body language and nonverbal cues ...

Teach children techniques to deal with bullying in their everyday lives Children role-play their responses to common childhood encounters Discuss...

Help teens learn how to get along with others Includes 13 tips to improving interpersonal skills Sold in packs of 25 at a time This fun-to-read, ...

Help teens develop their coping skills Discuss self-awareness, self-creation, self-esteem, perseverance, and work ethic Sold in packs of 25 at a t...

Kelly Bear is a hero and a teacher! Teach children how to settle disagreements peacefully Features original and interactive songs Ages: 3-9 Child...