Status & Returns


Sign into your account to check the status of an order. You may also contact us via Chat (right hand side of the page) or email (insert link here).

Hassle Free Returns

We want you to be happy! Products may be returned for a full refund, up to 30 days after purchase. Simply contact us (email link here) for return instructions.  We will initiate a claim if merchandise is lost in transit or arrives damaged, and will work directly with the carrier to recover your merchandise.  

Please note: You must contact us (email link here) for a Return Authorization Number before you send anything back: 1.800.962.1141.

Enhanced game return policy

Ever buy a game, use it, and just hate it? Or it just doesn't do what you want it to do? Maybe your clients won't play it. Well, we have a solution. Return any used game within 90 days and receive an 80% refund. The rules are simple: It must be in the original box, all the pieces should be there, and we need a copy of your receipt. That's it. Now for a few bucks you can try any game and if it doesn't work, we'll take it back!

Ship returns to:
Returns – Order #
Return Authorization Number
40 Aero Rd Unit #2
Bohemia, NY 11716